Trips Casino
Trips Casino
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Fast facts

What does Trips Casino account verification involve?

Every licensed casino must confirm who you are, so unlock your account, upload the three documents, and expect around 66 hours.

Start my check
Before your first payout

Verification in six short lines

Who checks

Trips Casino Limited

Under which licence

Malta Gaming Authority, MGA/B2C/487/2021

Time needed

66 hours

Mandatory from

The first withdrawal at the latest

Questions go to

[email protected]

Minimum age

18+

Cleared in one go

One careful upload beats three rejected ones

Follow these five points and your file goes through without the back-and-forth of a second attempt.

  1. 1

    Where each item waits

    Sign in and open the verification area of your account, where each requested item sits on its own card with a clear status marker.

  2. 2

    Getting the ID photo right

    Photograph your photo identification flat, in daylight, with all four corners visible and no glare across the portrait or the text.

  3. 3

    What address copy works?

    Add your proof of address next, matching the name on the ID exactly and showing the full page rather than a cropped strip.

  4. 4

    Before and after blurring

    Snap the payment card image with only the middle digits covered, since the first six and last four must stay readable.

  5. 5

    While you wait

    Leave the file alone and watch the status change, then ask [email protected] if a card stays pending after 66 hours.

At the upload stage

Which papers do I send, and what do they show?

Photo identification

Confirms: That you are who you claim; Copy must show: Full page, all corners, sharp text

Proof of address

Confirms: Where you currently live; Copy must show: Your name, full address, recent date

Payment card image

Confirms: The card in your name; Copy must show: First six and last four digits

A selfie with the ID

Confirms: The face on the portrait; Copy must show: Face and ID side by side, unedited

Before the payout

When will Trips Casino ask to see your ID?

Trips Casino keeps the check short by asking early, so payouts never stall on a missing page.

  1. 1

    Why check my age now?

    Open an account and you must be 18 or over, so the licence wants your age confirmed at registration rather than later, using a photo identification.

  2. 2

    Adding a card or wallet

    A new payment method gets checked at the first use, because the licence links every deposit to a named account holder, so the card or wallet copy comes first.

  3. 3

    Name and address mismatch

    A spelling difference between your profile and your documents stalls the review, so send the corrected paper showing the same name and address you registered.

  4. 4

    Cashing out first time

    Your first withdrawal opens the final review, so upload the full set then and the payment team can release it once every page is legible.

Proof, not paperwork

Where did the money you play with come from?

Hold a Malta Gaming Authority licence, as Trips Casino Limited does under MGA/B2C/487/2021, and checking where player funds originate becomes a duty. Treat the request as routine bookkeeping against money laundering, not a suspicion pointed at you.
Papers that can back your income
Keep these within reach so a single reply closes the request.
  • Recent payslips from your employer
  • Bank statements for the last months
  • Tax return or notice of assessment
  • Proof of a pension or benefit
  • Sale or dividend paperwork
Clear first time

Your document came back without a yes

Trips Casino reviews every upload by hand, so a reshoot usually clears the queue the same day.

Swap the out-of-date copy
A document past its expiry date cannot support an identity check, because the licence needs proof that is valid on the day we look at it. Check the expiry date before uploading Shoot the current version, not the old one
Why did my photo fail?
A photo taken at an angle, cropped at the corners or soft in focus hides the printed details, so the reviewer cannot confirm what is written there. Lay the document flat on a table Steady the camera and fill the frame
Your address paper has aged out
An address paper has a shelf life, and a copy issued too far back no longer proves where you live now, so the reviewer has to refuse it. Pull a fresh statement from your provider Send the newest copy you hold
Fastest clarity

Answers before you send your file

I've changed my name since my ID was issued, what now?
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Send the verification team a copy of the document behind the change, such as a marriage certificate or a deed poll, with your photo ID. Both names then match the account and the file is reviewed on the spot. Upload the pair together so the reviewer sees the link at once.
Will I have to send my documents in again at a later date?
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Sometimes yes. A new card, a shift of address or an expired passport means fresh copies, and routine re-checks happen as the license requires. Keep your details current in the account and the repeats stay rare.
How many hours does verification take?
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Allow 66 hours from the moment your file is complete. That is the outer limit, and a clear set of images usually clears well before it. Send the e-mail to [email protected] if the wait passes that mark.
Do I need to be verified before I make my first withdrawal?
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Yes. The license requires a cleared identity check at the latest before that first payout leaves. Trips Casino may also ask at sign-up or after the first deposit, so a complete file early keeps the cash-out quick.
Is the source of funds check a sign you suspect me?
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No. Every licensed operator runs these AML checks on players, and asking about incoming money is a routine step rather than a judgement on you. Answer with a short note on where the funds came from and the review closes.